Last updated 17 September 2026
Cancellation and refunds
How cancelling works, what gets refunded, and what does not. Written in plain terms, because you should not need a lawyer to understand what happens to your money.
Who you are dealing with
Engagements booked through this site are with Lodhi Global Ventures LLC, a Wyoming limited liability company, trading as Jahanzaib Lodhi. Payment runs through Stripe, by card, either as a one-off invoice or a monthly subscription.
No lock-in, ever
Every engagement here, the Manage retainer included, is month to month. There is no minimum term and no cancellation fee. You can leave whenever the work stops being worth it to you.
How this policy is applied
The rules below are applied the same way to every client, every time, not negotiated case by case. Where something genuinely falls outside them, a technical failure on my end for example, I look at it in good faith and I am often more generous than the letter of this page says I have to be. What I do not do is change a timeline because a client asks twice or pushes back harder.
Cancelling the Manage retainer
Email hello@jahanzaiblodhi.com or message WhatsApp whenever you want to stop. No notice period, no form to fill in, and no reason required. Your subscription is cancelled the day you ask.
What happens to the money already paid
If you cancel partway through a billing period, you get a prorated refund for the full days remaining after your request has been processed. Requests are processed within 1 business day of your email or WhatsApp message. You are not left paying for time you did not use.
Unhappy in the first week
If something is not working for you in the first week of a new Manage engagement, tell me. Most of the time it is fixable: wrong targeting, a creative that is not landing, a setup issue, and I would rather fix it than lose you. If you would still rather stop, the same rule applies as above: you are refunded for the unused days in that first period.
This is not a performance guarantee. As set out in the terms of use, nobody can guarantee advertising results, since they depend on your offer, your market and platform conditions outside anyone's control. "Unhappy" here means something is broken, wrong, or not being actioned, not that a first week of data came in lower than you hoped, which is normal while campaigns are still learning.
Launch build, and other one-off projects
The Launch build ($1,250), Websites and landing pages (from $900) and Meta setup and rescue (from $350) are one-off projects, paid upfront. A Launch build is typically completed within a week: pixel and Conversions API tracking takes about a day, the landing page three to five working days, and the creative and campaign build two to three working days, usually running in parallel.
Cancel within 24 hours of payment, before any work has started, and it is refunded in full. After that first 24 hours, the project is underway, and because most of a Launch build is completed within its first week regardless of exactly when you cancel inside that window, the fee for that first week's work is earned and is not refunded. This is based on time elapsed since work began, not on which individual piece happens to be finished first, since tracking, the landing page and the campaign build often run in parallel at different paces. If a project genuinely runs past a week and you cancel before it is finished, I refund the part of the fee tied to what has not been delivered yet.
Organic social add-on
Billed and cancelled the same way as the Manage retainer: month to month, no notice required, prorated refund for the unused days if you cancel mid-period.
Ad spend
Ad spend is never part of my fee. You fund your own Meta ad account directly, the platform bills you directly, and I never hold, touch or refund that money. Meta's own billing and refund rules apply to ad spend, not mine, and I am not able to override them.
Your ad account and your assets
You own your ad account, page, and any landing pages or tracking built for you, for the whole time we work together and after. Cancelling does not lock you out of anything that is yours. Where I was given admin access to do the work, I hand it back or remove myself, whichever you prefer.
Chargebacks and disputes
If a charge looks wrong, message me first. Most billing questions are a five-minute fix, and it is faster than a bank dispute for both of us. If a dispute is opened with your bank before we have talked, any work in progress is paused until it is resolved. If a chargeback is filed, I will contest it with records of the work delivered and this policy, since a chargeback does not undo work that has already been completed. Chargeback abuse after work has been delivered and accepted may result in the engagement ending and future work being declined.
Quick reference
| What | Billing | Cancel | Refund |
|---|---|---|---|
| Manage retainer ($1,000/mo + ad spend) | Monthly | Anytime, no notice | Prorated for unused days |
| Organic social add-on ($600/mo) | Monthly | Anytime, no notice | Prorated for unused days |
| Launch build ($1,250) | One-off | Within 24 hours of payment | Full refund before 24h, none once week one is underway |
| Websites and landing pages (from $900) | One-off | Within 24 hours of payment | Same as Launch build |
| Meta setup and rescue (from $350) | One-off | Within 24 hours of payment | Same as Launch build |
| Ad spend | Billed by Meta directly | Not applicable | Never refundable by me |
How to cancel or ask for a refund
Email hello@jahanzaiblodhi.com or message WhatsApp. Refunds go back to the card on file, usually within 5 to 10 business days, which is the normal range for a card issuer to post it.
Governing law
This policy is governed by the laws of the State of Wyoming, United States, and sits alongside the terms of use and privacy policy for this site.